When will you collect shipping?
Every backer currently has not been charged for shipping. We will collect shipping after the products have been manufactured and closer to the actual shipping date. Estimated around August 2024.
Last updated: February 13, 2024 16:15
How much will shipping cost?
Shipping has not been collected and will be charged at a later date closer to fulfillment.
Shipping prices are highly dependent on where you live, but on average you can expect domestic (US) shipping to be around the $15 dollar range and international shipping to be upwards of $50. These are not guarantees, as prices range greatly due to your location.
Last updated: January 26, 2024 15:56
Can I purchase another book/t-shirt/sticker sheet/enamel pin?
Yes! You are able to add on any single item to your pledge through your backerkit pledge page. This page will be open until we begin production.
Last updated: January 24, 2024 16:41
Will these be available after the backerkit window ends?
This is unknown. It highly depends on how successful this campaign ends up being. As a small independent creator, Erica does not have the overhead to order a large amount of books from the manufacturer. However, if this campaign greatly exceeds it’s goals, that will allow for extra stock to be ordered for Hookieduke’s online shop, but this is not guaranteed.
Last updated: January 24, 2024 16:42
I own a shop/store, can I order the books wholesale to resell?
Absolutely! It’s always a pleasure to work with independent stores/shops/book enclaves. Please contact us if you would like to order wholesale quantities.
Last updated: January 24, 2024 16:43
Can I refund my Kickstarter Pledge?
Regrettably, due to the immediate allocation of resources and costs to our manufacturers upon successful funding of our project, we are unable to offer refunds once the Kickstarter campaign concludes. We understand this might be disappointing, but please know this policy is in place to ensure the integrity and feasibility of the project.
Last updated: January 24, 2024 16:44
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.